- All returns must be approved
by an officer of BudgetAwnings.com in writing
or via e-mail.
- A Return Goods Authorization
number (RGA) will be assigned the item to be
- The RGA number MUST be clearly
marked on the outside of each carton.
- Any returned items that
are received without a RGA number clearly marked
on the outside of the carton will NOT be accepted
by our receiving department. We will return
the goods to you. The cost of the return shipping
will be at customer expense.
- The returned item must
be in its original carton.
- The item returned MUST be
in perfect, saleable condition and "brand
new" with no scratches, chips or dents.
- Customer must prove by means
of a picture that the retractable awning from
BudgetAwnings.com was installed.
- A 50% restocking fee will
be charged for the handling of the SunSurrender
- Credit will be issued by
BudgetAwnings.com after receiving and inspecting
the returned product. Credit will be applied
by the same payment method used for the original
purchase less the fee charged by the credit
card company or PayPal.
- Credits will be issued for
product only NOT freight or local installation
costs or any other costs (if applicable)
- The item must be returned
to the address provided on the Return Goods
Authorization. All returned items must be shipped
prepaid and insured at customer expense.